Ticket Information

TICKETS AND DISCOUNTS

Tickets can be purchased

Online through this website via the TICKETS menu;
By calling 03 9685 5111 (select option 2 for Box Office); or
In person from our Box Office located in the foyer of The Malthouse at 113 Sturt Street, Southbank, Victoria

All bookings incur a booking fee, paid at the time of purchase.

View our full Terms and Conditions and Refund and Exchange Policy.

Malthouse Theatre is committed to compliance with the LPA Ticketing Code of Practice and we endeavour to follow these guidelines as required by our LPA membership. For further information on these guidelines, you can download a copy of the Code of Practice below. For any enquires, please contact our Box Office on 03 9685 5111 or boxoffice@malthousetheatre.com.au.

Download the LPA Ticketing Code of Practice

Malthouse Theatre recognises TodayTix as an authorised vendor of Malthouse Theatre production tickets.

Malthouse Outdoor Stage

Malthouse Outdoor Stage—as the name suggests—is an outdoor performance venue. The seating area is not covered and we play in all weather conditions so long as it is deemed safe to proceed. Usually, performances proceed if there is light rain, however sometimes it will be necessary to cancel a performance. In these instances, we will make every effort to contact you via email and SMS before 4pm on the day of the performance. If you have not received communications from us at this time, then the performance will proceed as planned.

If a performance is cancelled due to weather conditions prior to the schedule start time, patrons will be offered a refund or exchange (if one is available) in line with our standard ticketing terms and conditions.

If unexpected adverse weather occurs during a performance, the performance may be halted and restarted once the adverse weather has passed and it is deemed safe to proceed. It may be necessary to cancel a performance after it has started due to unexpected adverse weather, and in these instances refunds and exchanges will be issued at the discretion of the Presenter.

Concession Tickets

The following forms of identification are valid for the purchase of concession price tickets to Malthouse Theatre events:

Valid Government issued Health Care Card, including Pension Card
Valid Student Card (including University)
Valid MEAA Membership Card

Online ticket buyers will be required to present a valid form of concession to the Box Office to be issued a print at home ticket. Ticket buyers will be automatically charged the difference in price if a valid form of concession is not presented to the Box Office when collecting their tickets.

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COMPANION CARD

Malthouse Theatre honours Companion Cards. Holders of this card are entitled to a complimentary ticket for their companion. To book using a Companion Card, please contact the Box Office and present your Companion Card upon collection of your tickets.

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